FAQ

Answers to help you feel confident about your care.

Payment & Service

What types of massage do you offer?

We offer a curated selection of restorative treatments including Swedish, Shiatsu, Signature Massage, Deep Tissue, Ventosa, Prenatal, Postnatal, and Lymphatic Drainage. Each service is designed to help you relax, restore, and feel your best.

What are your operating hours?

We offer home-service treatments from Wed to Mon: 2:00 PM to 2:00 AM

*Closed on Tuesday

How can I pay?

You may pay through cash, GCash, or bank transfer. Payment is made after the treatment unless otherwise arranged.

Can I request the therapist to focus on specific areas?

Yes. Your therapist will tailor the session to your needs. Simply let us know which areas feel tight or uncomfortable.

Are your therapists certified?

All therapists are professionally trained, experienced, and certified with the required credentials.

Can I request a specific therapist?

We will do our best to accommodate your request based on availability. If your preferred therapist is not available, we will assign another skilled therapist in your area.

Do you accept last-minute bookings?

Yes, as long as a therapist is available near your location.

What areas do you serve?

We currently serve Rizal and Metro Manila, including Cainta, Taytay, Antipolo, Pasig, Mandaluyong, BGC, Taguig, Makati, Quezon City, and nearby districts. Availability may vary by time and traffic conditions.

What to Expect / Safety

Do you bring massage tables?

No. We focus on comfortable, at-home treatments using high quality oils, clean linens, soothing aromatherapy, and premium comforts. Massage tables are available only for special events or group bookings.

What should I prepare before my session?

Please take a quick shower if possible and prepare a clean towel. Ensure your room is cool and comfortable so you can fully relax during your treatment.

What should I wear during the massage?

Wear whatever feels comfortable. We kindly require all clients to wear undergarments throughout the session.

Is home service safe?

Yes. Our therapists are screened, trained, and monitored for quality and professionalism. We verify identities, track all bookings, and maintain strict safety protocols for every visit.

Can the therapist refuse a session?

Yes. For safety and professionalism, therapists may decline or stop a session if boundaries, hygiene, or behavior compromise the experience.

Other Common Questions

Can I book directly with the therapist?

No. All bookings must go through Golden Pearl Spa to ensure safety, secure scheduling, consistent service quality, and proper compensation for our therapists.

Can I buy gift certificates?

Yes. We offer digital and physical gift certificates suitable for any occasion.

What if I need more help or have concerns?

You may message us anytime through our Facebook page or contact page. Our team will be happy to assist you.